Skip to main content
nigelf66534314
nigelf66534314
Participant
April 9, 2015
Question

Installation problems

  • April 9, 2015
  • 2 replies
  • 12874 views

Hi

I have been trying to install the latest versions of Adobe Reader & Flash player.

I can download the software & unzip it ok (using 7-zip)

As soon as I double click to install it it says:" Adobe Download Manager has encountered a problem and needs to close.  We are sorry for the inconvenience."

No error message, so I have no idea what to do. Using Windows XP  to SP3 & Firefox browser. Tried turning off firewall & disabling anti-virus, but no difference

Any ideas most welcome.

Many thanks in advance.

    This topic has been closed for replies.

    2 replies

    G
    gazh74464350
    Participating Frequently
    July 2, 2015

    Hi

    I have the exact same problem with trying to update Adobe Flash Player since yesterday. Windows XP SP 3. Adobe Flash Player update Version 18.0.0.194

    I've tried everything suggested in these answers to this post. It made no difference at all. So now my Flash Player has been disabled by Firefox as "out of date plugin" and I have a warning message on nearly every webpage

    - Firefox has prevented the outdated plugin “adobe flash” from running on www.xxxxx.com. Then two buttons marked “continue blocking” and “allow”

    Where www.xxxxx.com is the web page address I'm on.

    I have to manually override this every time, and it is not remembered the next day so I will have to do this forever if I can't get a solution.

    Help please!

    A
    Anonymous
    July 2, 2015

    I have the exact same problem! "Adobe Download Manager has encountered a problem and needs to close".   I did a clean install of windows XP with SP3, now I can't install the adobe flash player.

    T
    Test Screen Name
    Legend
    July 3, 2015

    Provide a link to the offline installer maybe?  They are never easy to find.


    Links like those in reply#8, you mean?

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 9, 2015

      adobe reader and flash player normally install without a direct download.  just untick unwanted tag-along-ware.

      http://get2.adobe.com/flashplayer/

      Adobe Acrobat Reader DC Install for all versions

      nigelf66534314
      nigelf66534314Author
      Participant
      April 9, 2015

      Hi

      Thanks for the suggestion, but I get exactly the same error message if I follow this route.

      "Adobe Download Manager has encountered a problem and needs to close.  We are sorry for the inconvenience."

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 9, 2015

      what's the adobe download manager that you have on your computer:?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices