cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0
Upvote

Interactive pdf is black

Kiaanaam
New Here ,
Jul 12, 2020 Jul 12, 2020

Copy link to clipboard

Copied

I exported an interactive pdf from Indesign. However, the movie does not show in Adobe Reader DC and it only shows a black box. How can I fix this?

 

Kiana Mousavu_1-1594555545764.png

TOPICS
Edit and convert PDFs , General troubleshooting , View PDF

Views

249
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 2 Replies 2
latest latest Jump to latest reply
Bernd Alheit Community Expert
Community Expert ,
Jul 12, 2020 Jul 12, 2020

Copy link to clipboard

Copied

Add the movie with Adobe Acrobat.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Zee02
Community Beginner ,
Jul 13, 2020 Jul 13, 2020

Copy link to clipboard

Copied

LATEST

Maybe the movie does not export properly or the file may get corrupt 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
About Acrobat Reader
About Acrobat Reader
Open in a new window
Reader Help
Acrobat Reader Help
Open in a new window
FAQs
Download Offline installer
Open in a new window
Extract .msi installer
Open in a new window
About Reader Customization
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices