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Internet Explorer plugin does not use printer settings

kimr-dk
Community Beginner ,
Oct 18, 2018 Oct 18, 2018

Hi

Reader version: 2019.008.20074

Some users on a Windows Server 2012 Remote Desktop experience issues when printing from Internet Explorer.

The printer setting is not saved or used.

Opens PDF file from the desktop, printer settings is set to Fit, but from IE it's Shrink oversized, and it's not saved when changed.

iprintScaling is 2 for the user.

How to fix that?

/Kim

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