Internet links cannot be opened

Can you share a sample file?

Does this happens also with links in other PDF files?

Hi there,

We have released an update for Acrobat and Reader DC(version 21.001.20138) that contains the fix. 

Please update the application to the latest version. In the application, go to Help > Check for updates.

For more information about the latest version, please refer to this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe.html#dccontinuousfebtwentytwentyoneqfe  

Let us know how it goes.

Thanks,

Meenakshi

Hi, Sorry for the inconvinience caused at your end. If after following the steps as mentioned by amal you are still seeing the issue at your end , if possible can you please share the PDF files in which you are experiencing the issue at your end so that we can triage the issue at our end. 

you can share the files directly at :[ personal information removed by the moderator]

Hi there

Hope you are doing well and sorry for the trouble. As described after updating the application to the new version you started getting the error message about missing Adobe Plug in as shown above and the links are not opening in PDF.

Please try to reboot the computer once and see if that helps.

If it doesn't work, please try to repair the installation (Windows Only) and check . Go to Help > Repair installation and reboot the computer once.

You may also look at the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat-reader/error-message-quot-the-acrobat-pdf-browser-plug-in-is-missing-quot/m-p/9199483 and see if that works for you.

Regards

Amal