iPhone Acrobat Reader Crashing On Open

[Adam_Rice3303]

I have used acrobat reader for years on my iPhone, and this morning the app started crashing every time I open it. I've turned off my phone, deleted and reinstalled the app, confirmed I have plenty of memory and nothing seems to be helping. Any ideas on how to troubleshoot or fix?

[sopitz1]

I have the same problem on IPHONE and IPAD both on IOS 18.5 and latest Acrobat version.  This seems to be a widely reported problem.  I have tried reinstalls, restarts and verified everything is latest version with no solution.

[Adam_Rice3303]

Thank you, I saw some similar issues reported as well. My main concern at this point is if I lost the files I had stored on my iPhone by deleting the app and reinstalling, following the troubleshooting steps from adobe for the issue.

[S. S]

Hi @Adam_Rice3303 @sopitz1,

Sorry for the experience with Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.

[S. S · Accepted solution]

Hi All,

Good news.

We are live with the fix.

Please restart your device once and try using the app again. 

Let us know how it goes.

Regards,
Souvik.

[cadualjone2]

Try clearing the app’s cache via iPhone storage settings or check if a recent iOS or app update caused the issue rolling back (if possible) sometimes helps Bitlife Br apk.