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Issue when selecting text in Adobe Reader

New Here ,
Nov 17, 2020 Nov 17, 2020

Basically anytime I select text, the document turns black, and the words go fuzzy until I either scroll away and back, or resize. Happens only on my current computer (windows 10), same document works fine on other computers. Only happens when selecting text. Also, when the document first opens, it flashes a green pattern before loading.  Also, happens on many different documents.

 

Any ideas here? Thankshttps://i.imgur.com/DZFPzaa.png

TOPICS
General troubleshooting , View PDF , Windows
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correct answers 1 Correct answer

Adobe Employee , Nov 18, 2020 Nov 18, 2020

Hi Giovanni

 

Hope you are doing well and sorry for the trouble. As described , the screen turns to black and white dots on selecting the PDF.

 

Please look at the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrobat-reader-dc-19-21-20049/td-p/10750278?page=1and see if that works for you.

 

Regards

Amal

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Adobe Employee ,
Nov 18, 2020 Nov 18, 2020

Hi Giovanni

 

Hope you are doing well and sorry for the trouble. As described , the screen turns to black and white dots on selecting the PDF.

 

Please look at the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob...and see if that works for you.

 

Regards

Amal

Regards
Amal
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New Here ,
Nov 18, 2020 Nov 18, 2020
LATEST

Thanks! I couldnt find that discussion, probably becuase I was describing the issue a different way.

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