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Issues when moving license from one user to another
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/t5/acrobat-reader-discussions/issues-when-moving-license-from-one-user-to-another/td-p/13620701
Mar 02, 2023
Mar 02, 2023
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We have this issue with our Adobe package (adobe pro)not working when the license is assigned. we use one license for our stuff members , once one stuff is done using the license we move it to another user. when we assign the license to another stuff meember it does not show as adobe pro , we have to reinstall adobe in order for it to change to pro.
Please assist
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/t5/acrobat-reader-discussions/issues-when-moving-license-from-one-user-to-another/m-p/13630602#M98177
Mar 06, 2023
Mar 06, 2023
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Hope you are doing well. Sorry for your experience with Acrobat Licensing.
Have you tried removing the license from one user to another using the admin console: Assign a license to a team user?
Once done, sign out from the application-> restart the system, then try again.
Please let us know if this helps.
-Souvik.
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