Issues with previewer

[delr13717191]

Have reader downloaded, but when there is an attachment in an email, Outlook, I am told I don't have previewer, each time I try and download it tells me I have reader; how do I install this please, or what is stopping me from downloading? Many thanks

[Meenakshi Negi]

Hi delr13717191,

Please let us know if you have accepted the User Agreement once you have installed the application.

If not, please launch the application and accept the agreement.

Let us know if you still experience any issue.

Regards,

Meenakshi

[delr13717191]

HI

I have uninstalled adobe and tried to re install but the message says that the newer version is already installed but I cannot find it anywhere on any drives.

Thanks

Del Randhawa

Managing Director

m: 07919 574961

e: del@fivefoot8.com <mailto:del@fivefoot8.com>

w: www.fivefoot8.com <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.fivefoot8.com_&d=CwMFaQ&c=N-xPqDyeLJg5V3gLll2thA&r=-Q9_a1MGEZ4o1z7vQ9UyPQEqYPBm0Se-vTnn888ILKw&m=OZoqDDdjy-xkmlWngHWd0Y9nlB6rIuBM_C8oeCGto4Q&s=ywH_4UbXV-xu68f2ocfKt_mSf6qQ0-IYI7tJqvMqLTE&e=>

The information contained in this e-mail or in any attachments is confidential and is intended solely for the named addressee only. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, please notify FIVEfoot8 immediately by returning this e-mail to sender.

Do not read, use or disseminate the information. Opinions expressed in this e-mail are those of the sender and not necessarily the company. Although an active anti-virus policy is operated, the company accepts no liability for any damage caused by any virus transmitted by this e-mail, including any attachments.

SAVE PAPER – THINK BEFORE YOU PRINT

Supporting Paperless Office Concepts

[Meenakshi Negi · Accepted solution]

If you are on Windows, run cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and then restart your system.

Then re-install application from this link: Adobe - Adobe Acrobat Reader DC Distribution

Let us know if you still experience any issue.

Regards,

Meenakshi

[delr13717191]

Thank you it seems to have worked.

One other question, I seem to have difficulty installing flash for chrome albeit I have ticked enabled in settings. If you can assist that would be great

Thanks

Del Randhawa

Managing Director

m: 07919 574961

e: del@fivefoot8.com <mailto:del@fivefoot8.com>

w: www.fivefoot8.com <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.fivefoot8.com_&d=CwMFaQ&c=N-xPqDyeLJg5V3gLll2thA&r=-Q9_a1MGEZ4o1z7vQ9UyPQEqYPBm0Se-vTnn888ILKw&m=OZoqDDdjy-xkmlWngHWd0Y9nlB6rIuBM_C8oeCGto4Q&s=ywH_4UbXV-xu68f2ocfKt_mSf6qQ0-IYI7tJqvMqLTE&e=>

The information contained in this e-mail or in any attachments is confidential and is intended solely for the named addressee only. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, please notify FIVEfoot8 immediately by returning this e-mail to sender.

Do not read, use or disseminate the information. Opinions expressed in this e-mail are those of the sender and not necessarily the company. Although an active anti-virus policy is operated, the company accepts no liability for any damage caused by any virus transmitted by this e-mail, including any attachments.

SAVE PAPER – THINK BEFORE YOU PRINT

Supporting Paperless Office Concepts