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Participant
March 7, 2019
Answered

jumbled text on received pdf

  • March 7, 2019
  • 1 reply
  • 1848 views

I have one vendor that when I receive her pdf document, it opens in this format. How do we fix and what is the problem.

They are the ONLY one. 

This topic has been closed for replies.
Correct answer ~graffiti

Tell them to embed the font information when they create the pdf file. They are using a font that you do not have on your system (and even if you do, it may not make the connection) so they need to supply that information in the pdf file.

1 reply

~graffiti
~graffitiCorrect answer
Legend
March 7, 2019

Tell them to embed the font information when they create the pdf file. They are using a font that you do not have on your system (and even if you do, it may not make the connection) so they need to supply that information in the pdf file.