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Latest "Problem reading document (109)" error

stevec48218390
New Here ,
Feb 16, 2018 Feb 16, 2018

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We are using Adobe Reader DC here and when using version 18.009.20050 the PDFs open properly. When using Reader DC version 18.011.20036 the same PDF files throws the infamous "problem reading this document (109) error."  This is running on Windows 7 machines.

Any one have any info on this?

Thanks.

Steve

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View PDF , Windows

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correct answers 1 Correct answer

AshuMittal Adobe Employee
Adobe Employee , Feb 23, 2018 Feb 23, 2018

Hi all,

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and…

Please try it out and

...

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frankp949
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Apr 07, 2021 Apr 07, 2021

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In Response To KYLE5C27

I followed this process of opening a Google Chrome window and with the folder window open next to it, dragged file over to Google Chrome - then downloaded to same folder....problem solved. Thanks KylesC27

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Cristina235244162py8
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Jun 30, 2023 Jun 30, 2023

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In Response To KYLE5C27

Thanks KYLE5C27, that allowed me to save the file!

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murmumarsal
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Jun 16, 2022 Jun 16, 2022

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there was an arror opening this document.there was a problem reading this document (109).

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