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Latest Version 11.0.10 - RunOnce Entry for Speed Launcher

Forum|Forum|11 years ago
December 9, 2014
12 replies
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1) Pretty stupid that the only way I can submit a bug report on a problem with your software is to sign up for this forum and 50 clicks later post a topic which may or may not be reviewed by Adobe.

2) Just downloaded the latest version and on two computers, Speed Launcher is adding a HKCU RunOnce entry over and over again and assigning a random number to it. This is then of course alerting WinPatrol who is monitoring new startup programs and flags it every time I reboot. Looks to be an error and not intentional design because a.) it shouldn't be in RunOnce if it's meant to be there and b.) the details aren't correctly populated such as publisher name etc.

So is this a bug or new design... if it's new design, how do I shut it off because I don't need a random number popping into my registry every time I reboot

Thanks

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Correct answer AshuMittal9644438

Hi all,

We have rolled out a fix for this issue.

Please log off and log back in to your machine and the issue should be resolved automatically. In case that does not work, please manually run the msi installer posted here (may require reboot).

For details, please refer to the KB article here: Multiple RunOnce keys created 11.0.10 and 10.1.13 Acrobat | Reader

Please let us know if you still face any issues.

Thanks,

Ashu Mittal

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dprout69Author

Known Participant

So I performed an audit on the reg key and noted adobearm.exe is the process creating the entry; this is the exe responsible for updating adobe reader. Why the updater is creating the speed launch I have no clue however if anyone needs a workaround:

Turn off the update feature in reader (I do it manually more often than not anyway)

Delete the entry in HKCU RunOnce for Adobe Speed Launcher

Disable (Using CCleaner or some other program which can disable startup entries) or delete (in HKLM Run) the Adobe ARM entry.

I submitted a bug report, but no telling how long that will take to fix.

T

Test Screen Name

Legend

This is worrying me because it's very similar to a piece of malware from a couple of years ago which called itself "Adobe Speed Launcher". Certainly there is such a thing, it is called ADOBE_SL.EXE in the Adobe program files folder. But do we know for sure that this is real Adobe's software? You indicated that it was put there by ADOBEARM.EXE. Well, there used to be an ADOBEARM.EXE but I just installed Reader 11 and don't have one. Where is yours and is it digitally signed?

T

Test Screen Name

Legend

Update: I did find an ADOBEARM.EXE. It was in c:\Program files (X86)\Common files\Adobe\ARM\1.0. It is digitally signed with a timestamp of 20 Nov 2014 and a size of 1,021,128 bytes.

A

Anonymous

You could always disable speed launcher by renaming the EXE but it will slow the PDF rendering opening a file.

dprout69Author

Known Participant

I can try that, however I'm not so sure that would work. This reg entry doesn't point to a file... it just changes to a random number every time you reboot. This is different than in the past where there was a startup entry under Run which pointed to the file.

UPDATE: Didn't work. I don't know from where this entry loads however the way this is setup now is obviously incorrect. I've even deleted the entry and it just puts it right back into RunOnce. If it was a valid entry it shouldn't be in RunOnce, it would be in Run.

dprout69Author

Known Participant

Is this really the only way to report a bug? Does Adobe monitor this forum?

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