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Layers greyed out in Adobe Acrobat X - how to fix?

New Here ,
Jun 07, 2017 Jun 07, 2017

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I'm unable to print layers on several documents on my PC. This must be a settings issues, as those same documents print on my Mac. Any suggestions?

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Guru ,
Jun 07, 2017 Jun 07, 2017

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How are the setting different on the windows computer versus the mac.  Compare your settings? reset your setting on the widows to default? Show screenshots so we can see.

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New Here ,
Jun 08, 2017 Jun 08, 2017

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I can't see any differences in the setting, but I must be missing something.

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Community Expert ,
Jun 07, 2017 Jun 07, 2017

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Is this in Reader?

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New Here ,
Jun 08, 2017 Jun 08, 2017

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Actually, it's both in Pro and Reader.

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