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License refund for not used period.

New Here ,
Apr 17, 2024 Apr 17, 2024

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Soy de una empresa, donde estamos pagando una licencia de Acrobat Reader Premiun de una persona finiquitada. en el año 2023, no tenemos acceso a su cuenta.

¿Como podemos asignar a otro trabajador la licencia que se pago mes a mes?

 

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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Hi Ceri36809351y6u6,

 

Thank you for reaching out.

 

The Adobe Acrobat Reader is a free version. You do not need to purchase the license for this. 

Please share the Adobe ID (email address) used to purchase the license in a private message? We will check the account to verify. You may initiate a private message using the envelope icon at the top right corner of this community page.

 

Thanks,

Meenakshi
 

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New Here ,
Apr 25, 2024 Apr 25, 2024

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No me sirve la respuesta,  no necesito usar una licencia gratis.

Necesito ocupar la que se esta pagando y necesito asignarla a otro trabajador.

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