LiveCycle Forms Don't Display in Browser

[brennaw81194292]

PDF won’t display. Please wait …

I read the article above.  Indeed yes, our PDFs are built in LiveCycle.  They display the "Please wait..." error message when viewed in a browser.  Therefore, users think it's broken and do not download the file.

What is the fix for this?  Since most users aren't going to know that the solution is to download the file and open it locally, what steps do we need to take in LiveCycle or Acrobat DC to ensure this error message does not display?

[~graffiti · Accepted solution]

There are no steps you can take short of contacting the developers of the individual browsers that use their own pdf viewers and asking them to fix it (which they probably won't).

Any time we need to use a Livecycle form, we normally have instructions near the link to tell them what they need to do.

[brennaw81194292]

Yikes.  How unfortunate.

Thanks so much for your help!  Appreciate it.

[Test Screen Name]

Bear in mind too that there is no way to get these forms working on mobile devices (unless they run Windows). This so severely limits the use of LiveCycle forms as direct PDFs, that I don't personally think this has much future. Part of Adobe's AEM is a server component that takes LiveCycle forms and dynamically delivers HTML5 forms.

[kdenso01]

Depends on the type of form you're creating in Livecycle.  You can save the form as a Static PDF, which will be viewable in the browser  and pretty workable, long as you don't have any dynamic stuff going on like tables, you should be fine.  If you save the form as a dynamic PDF, you get whats called Page Zero.  You can edit page zero with a little bit of HTML.  I have to do it quite  a bit actually.