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April 17, 2009
Question

logtransport2.exe problems, can you help?

  • April 17, 2009
  • 3 replies
  • 59908 views

Hey,

Everytime I run Adobe Reader 9.0, my computer slows right down

On opening task manager, it says that logtransport2.exe is consuming over 1,200,000 KB of memory

After opening its file location, it brings me to the adobe folder in program files.

Even when i close adobe reader, the logtransport2.exe file still runs,

Ending process doesnt close it, however ending the process tree does

Is this supposed to happen? is there anyway to stop it from opening up, or limiting how much memory it uses?

Thanks

    This topic has been closed for replies.

    3 replies

    September 5, 2009

    I frequently cope with locking folders by Adobe Acrobat especialy on Flash disk memories. After viewing pdf document on removable media these are locked and could not be safely removed. It is very annoying. It is probably caused by LogTransport2.exe and thank you very much for Your advice.

    P.S.

    It's quite curious, if best way to enhance Adobe Acrobat Reader is disabling  Improvement Program Options.

    Participant
    September 5, 2009

    please unsubscribe

    Participant
    September 5, 2009

    OFF TOPIC

    Josell63,


    It's unclear whether your request is an instruction to people who've responded in the thread, a request that someone in the thread unsubscribe you--which we can't do--or a request to forum administrators which--if placed in perspective--may not be seen for months, if at all. Further, this is generally something that's considered to be not only under your control, but also your responsibility as part of an online community.


    In the spirit of helping you find how to unsubscribe yourself--and prevent automatic subscriptions from occurring in the future--I'll point you in the right direction, but I'm taking the "teach a man how to fish" approach, i.e., I'll show you where the fish are, but I can't help if you aren't going to the fishing hole. This is posted publicly for the benefit of others who might find it useful.


    1. Login
    2. Check out your screen. About 10% of the way down is a large block that contains a clickable area labeled "Your Stuff." Depending on how you logged in, this may appear to be a button, a menu, or a tab--but it will still read "Your Stuff."
    3. Assuming it's a menu, choose an appropriate item. Profile is a useful place to start. Carefully select your options under each category, and you should be home free, no worse for the experience.


    I've found this recent comic/diagram from XKCD to be useful: http://www.xkcd.com/627/


    One final comment regarding your profile: You may be getting inappropriate messages because your profile shows your email address where your web page is supposed to be. Unfortunately, once you publicly post your email address anywhere on the Internet, you become the victim of more and more spam as spammers share lists and never remove you. Verifying the address is still "live" by asking to be removed only makes things worse. Frequently the best recourse you have at this point is to choose another email address and exercise more online diligence going forward.

    ON TOPIC

    prybka,

    The only advice I'm able to give I've already visited; Adobe may resolve the problem in the future, but if it's a serious issue (and removable media that can't be ejected properly is not a good thing because it gets you used to "unsafe" ejects) just turn off the feature until you're willing to participate again. In my humble opinion, there's not much more to it than that.

    Good luck to both of you.

    Participant
    July 20, 2009

    I thought I'd add a little information.

    LogTransport2.exe just blocked my ability to clean up folders because it held locks, even with Reader closed and the PDFs moved. Since this is for  Adobe Reader 9.1.2, the advice to upgrade to 9.1 seems inapplicable. Similar behavior occurs when a browser has started the Reader process--the folder is left in a locked state until ALL browser windows are closed. This seems unnecessary.

    In other news, but still on the topic of automated processes that misbehave, I find the Adobe Updater to be somewhat obtuse. It re-enables itself (after I've disabled it for the umpteenth time) and--since I enforce  DEP on my machines--it likes to crash with a memory violation. I kindof like this, since I EXPLICITY and REPEATEDLY have told Adobe products to turn patch enforcement over to me, but it is somewhat sad that the updater and quality feedback applications misbehave and have to be disabled.

    For what it's worth, I've been in IT for the last 25 years. In the end, I also turned off the Improvement Program, which really is too bad.

    BenWMac
    Participant
    April 17, 2009

    Go to Help > Improvement Program Options, and change it to "No, thank you"
    If it's already set to that, try uninstalling, and getting Reader 9.1.

    Participant
    July 5, 2009

    Thanks a million

    I had tried every trick, but could always find the logtransport2.exe hijacking my PC memory