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Participant
April 24, 2025
Question

LOST PDF FILES!

  • April 24, 2025
  • 4 replies
  • 464 views

WHEN I DOWNLOADED AND INSTALLED ADOBE READER WITH WINDOWS 11 PRO, ALL THE PDF FILES ON MY DESKTOP, TO INCLUDE THOSE IN FOLDERS ON MY DESKTOP, DISAPPEARED!  

WHERE ARE THEY"?  

HOW MAY I RETREIVE TEHM?  

THANK YOU,

4 replies

AnandSri
Community Manager
Community Manager
April 28, 2025

Hello William!

I hope you are doing well, and thanks for reaching out.

 

Could you please share more details about the issue? Installing Adobe Acrobat Reader on Windows 11 does not delete, move, or hide your PDF files. 

Use your operating system's search function to find PDF files. On Windows, press Win + S and type the file name or .pdf. 

Open Adobe Acrobat Reader and go to "File" > "Open Recent" to see if your lost files are listed there. If you use Adobe Document Cloud, check your cloud storage for the files. Go to "Home" > "Document Cloud" in Adobe Acrobat Reader, or log in to Acrobat online with your Adobe ID (email) and check the files under Documents Tab.

Check the Desktop folder manually: Go to C:\Users\[Your Username]\Desktop. Look inside any folders where the PDFs were stored. 

 

See this article to manage files on Acrobat online: https://adobe.ly/3YgdPOT

 

Let us know how it goes.

Thanks,

Anand Sri.

try67
Community Expert
Community Expert
April 25, 2025

Where did you download it from?

Bernd Alheit
Community Expert
Community Expert
April 25, 2025

What can you see on the desktop?

JR Boulay
Community Expert
Community Expert
April 24, 2025

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe