Mac: The document could not be printed. There were no pages selected to print.

Forum|Forum|7 years ago
March 13, 2018
11 replies
103498 views

Every other App is able to print. I've tried uninstalling and reinstalling both the application and print driver. Out of desperation, I updated the OS, and I still cannot print.

Right now, I'm still receiving the error. My environment:

MacOS: 10.13.1

Adobe Acrobat Reader DC Continuous Release

Version 2018.011.20036

Architecture: x86_64

Build: 18.11.20038.267465

AGM: 4.30.74

CoolType: 5.14.5

JP2K: 1.2.2.39492

Any thoughts? Are there logs I can look at or tracing I can enable to identify the point of failure?

Best,

-Pat

Correct answer AnandSri

HI All,

We're sorry for the delayed response and inconvenience caused, the issue was addressed with the latest patch release of Acrobat/Reader, please install the latest patch from help>check for updates, or manually from DC Release Notes — Release Notes for Acrobat DC Products

Reboot the machine after updating Adobe Reader and check.

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

Show previous replies

AnandSri

Community Manager

Hi Pat,

We apologize for the inconvenience caused, as per the description above, you are getting an error message while printing a PDF file on Mac machine "The document could not be printed. There were no pages selected to print.", Is that correct?

As you mentioned that you have tried uninstalling and reinstalling Adobe Reader, and have updated the printer driver and the operating system, but the issue still persists.

Please create a new user profile with full admin rights or enable the root account and try with Adobe Reader and see if this issue is reproducible.

You may also refer to Troubleshoot PDF printing in Acrobat and Reader

If the issue still persists, please share the following detail: