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Mac: The Document Could Not Be Printer. There Were No Pages Selected To Print

New Here ,
Nov 23, 2022 Nov 23, 2022

I cannot seem to print any PDF from my macbook and I am getting very frustrated with this ongoing issue from Adobe. For a while now, I have not been able to print from Adobe Reader DC. It was not a problem before, as I would open the document in google chrome and print it from there but now I am having this issue from both chrome and safari "Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.". I am at a loss because now I have no way to print a PDF from my macbook. I have read some forums online and followed some steps. I have tried uninstalling and reinstalling the program. Nope. I tried the Terminal fix using 

cd "/Applications/Adobe Acrobat Reader DC.app/Contents/Resources/Resource/TypeSupport/Unicode/Mappings"
sudo ln -s mac Mac

 This fix only works for APFS case-sensitive. Mine is currently APFS (encrypted) so I'm assuming that is why it is not working for me. I have the latest version of adobe reader and I am currently running macOS Monterey Version 12.2.1.

Please advise.

Sincerely,

a very frustrated customer

TOPICS
Mac , PDF forms , Print
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Adobe Employee ,
Nov 27, 2022 Nov 27, 2022

Hello @Shianne813 

 

I hope you're doing great, and sorry for the trouble.

 

Make sure that your device and application are updated. Also, reboot the machine after the update and then check.

 

Could you also help us with a few details to understand the issue better?

  1.  What version of Adobe Reader is installed? 
  2. What is the make and model of the printer installed?
  3. Is it possible to post a screenshot of the error you are getting? 
  4. What is the version of the operating system installed?

 

We are here to help and waiting for your reply.

 

Regards, 

Krutikka

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New Here ,
Nov 29, 2022 Nov 29, 2022

Hello,

I am running Adobe Acrobat Reader 2022.003.20281.

My printer is an HP Deskjet 2600 series.

I am running macOS Monterey Version 12.2.1. 

Everything is updated to it's most current state and I have tried re-installing Adobe as well.

I have uploaded screenshots of errors, as well as the print screenScreen Shot 2022-11-29 at 5.32.37 PM.png

 

Screen Shot 2022-11-29 at 5.32.26 PM.png

 

Screen Shot 2022-11-29 at 5.33.02 PM.png

 

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Adobe Employee ,
Nov 30, 2022 Nov 30, 2022

Hello @Shianne813

 

Thank you for the information.

Are you also getting the "Please wait..." error? If yes, try to download the document and then open it instead of directly opening the file from the browser. 

 

For the error "There was no page selected to print", please refer to this article and follow these steps: Troubleshoot PDF printing in Acrobat and Reader

 

Let us know if this works.

 

Regards,

Krutikka

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New Here ,
Jan 16, 2024 Jan 16, 2024
LATEST

Same Error.

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New Here ,
Jan 01, 2024 Jan 01, 2024

Just out of curiouslity did you ever find a fix to this. Im on Sonoma 14.2.1 and have the same issue. 

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