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Shianne813
Participant
November 24, 2022
Question

Mac: The Document Could Not Be Printer. There Were No Pages Selected To Print

  • November 24, 2022
  • 2 replies
  • 2496 views

I cannot seem to print any PDF from my macbook and I am getting very frustrated with this ongoing issue from Adobe. For a while now, I have not been able to print from Adobe Reader DC. It was not a problem before, as I would open the document in google chrome and print it from there but now I am having this issue from both chrome and safari "Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.". I am at a loss because now I have no way to print a PDF from my macbook. I have read some forums online and followed some steps. I have tried uninstalling and reinstalling the program. Nope. I tried the Terminal fix using 

cd "/Applications/Adobe Acrobat Reader DC.app/Contents/Resources/Resource/TypeSupport/Unicode/Mappings"
sudo ln -s mac Mac

 This fix only works for APFS case-sensitive. Mine is currently APFS (encrypted) so I'm assuming that is why it is not working for me. I have the latest version of adobe reader and I am currently running macOS Monterey Version 12.2.1.

Please advise.

Sincerely,

a very frustrated customer

This topic has been closed for replies.

2 replies

J
Jesse34495974kohx
Participant
January 2, 2024

Just out of curiouslity did you ever find a fix to this. Im on Sonoma 14.2.1 and have the same issue. 

    Krutikka D
    Krutikka D
    Participating Frequently
    November 28, 2022

    Hello @Shianne813 

     

    I hope you're doing great, and sorry for the trouble.

     

    Make sure that your device and application are updated. Also, reboot the machine after the update and then check.

     

    Could you also help us with a few details to understand the issue better?

    1.  What version of Adobe Reader is installed? 
    2. What is the make and model of the printer installed?
    3. Is it possible to post a screenshot of the error you are getting? 
    4. What is the version of the operating system installed?

     

    We are here to help and waiting for your reply.

     

    Regards, 

    Krutikka

    S
    Shianne813Author
    Participant
    November 29, 2022

    Hello,

    I am running Adobe Acrobat Reader 2022.003.20281.

    My printer is an HP Deskjet 2600 series.

    I am running macOS Monterey Version 12.2.1. 

    Everything is updated to it's most current state and I have tried re-installing Adobe as well.

    I have uploaded screenshots of errors, as well as the print screen

     

     

     

    Krutikka D
    Krutikka D
    Participating Frequently
    November 30, 2022

    Hello @Shianne813

     

    Thank you for the information.

    Are you also getting the "Please wait..." error? If yes, try to download the document and then open it instead of directly opening the file from the browser. 

     

    For the error "There was no page selected to print", please refer to this article and follow these steps: Troubleshoot PDF printing in Acrobat and Reader

     

    Let us know if this works.

     

    Regards,

    Krutikka

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