Good morning,
We are facing some difficulties printing some files through Adobe Acrobat (2020.012.2008). This problem has been intermittent for the past few months.
I have followed up on some previous posts and have:
* Reinstalled Adobe Acrobat
* Made sure Adobe Acrobat is up-to date through Adobe Creative Cloud
* There was some notes from engineers mentioning that this issue should not be an issue on newer releases of Adobe Acrobat.
iMac Machine
| Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz |
| 4 core |
| 8 GB |
| 75BB1C6F-9584-5130-A987-2A88F36A044F |
| iMac18,3 |
Brother HL-L8360CDW Printer & Driver
| Printer Driver | This download includes the CUPS Driver, BR-Script Driver, PC-FAX Driver, and Brother Status Monitor.
*Not all features are available for all products. | 27/09/2019
(1.5.0) | 25.91
MB |
I have attached screenshots relating to this issue. The files are not corrupt as I can print them from another machine using Adobe Acrobat and printing through preview on the effected client works as expected.
Kind regards,
Jack
AdChoices
