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MacOS - Acrobat Reader DC systematically crash when moved to 2nd monitor screen

New Here ,
Nov 06, 2018 Nov 06, 2018

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Since MacOS upgrade to Mojave and Acrobat Reader latest update 19.8.20080, I cannot use it on my external monitor. As soon I a tried to move the Acrobat Reader window to another screen, it crashes.

I tried to downgrade to a previous version of Acrobat Reader DC but it would not let me, saying I have a newer version installed, even though I removed it and even cleaned up all Application Support/Adobe files.

Regards,

David

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New Here ,
Nov 06, 2018 Nov 06, 2018

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My issue is a duplicate of Acrobat Crashes with Multiple Monitors

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Community Beginner ,
Nov 12, 2018 Nov 12, 2018

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Same issue.  This is not fixed with Apple OS update.  Adobe needs to respond to complaints on this.

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Explorer ,
Nov 28, 2018 Nov 28, 2018

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I have the same issue and I waited a long time to upgrade to Mojave for reasons just like this. The recent 10.14.1 update did not resolve the conflict.

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New Here ,
Mar 07, 2019 Mar 07, 2019

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I have the same issue, which completely blocks any usage of Acrobat Reader DC for me.

It is incomprehensible for me that Adobe does not fix this issue. How can such an error pass your QA (assuming this must be tested)?

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