MacOS Sierra / Acrobat Reader Update Error 1042

Forum|Forum|9 years ago
August 4, 2016
4 replies
12975 views

I recently updated my system to MacOS Sierra 10.12 PB3 for testing and Adobe Reader has been acting weird ever since. I am getting an error now (that used to appear before) regarding error 1042 connecting Adobe Update Server when checking for updates. I can no longer check or receive updates.

Has anyone else noticed this error?

Has anyone been able to work around it?

Is Adobe aware of it?

This topic has been closed for replies.

preterist1

Participant

I have this issue too. It was happening in El Capitan also. When I reformatted the hard drive and installed Mac OS Sierra and reinstalled all my Adobe Design Premium CS6 products, the problem is still there. I am unable to update my Acrobat Pro X application. It gives me the Error: 1042 every time I try to manually check for updates.

Adorobat

Participating Frequently

Hi preterist1,

Could you please try downloading update for Acrobat from here: Adobe - Acrobat : For Macintosh : Adobe Acrobat 10.1.16 Pro update - All languages

preterist1

Participant

Thanks for that suggestion to download the 10.1.16 updater and manually install it. After I wrote the previous post, I went to the Adobe webpage for Acrobat Pro updates and found the 10.1.16 update listed there. I downloaded it and installed it. While it did update my Acrobat Pro to the latest version (10.1.16), it did NOT solve the error message (1042) issue. Every time I check for updates, it still comes up with that error message. It should instead simply say that I have the latest version already and that there are no updates available at this time. That would be a lot more warm and fuzzy to read than seeing a cold and prickly error message pop up on the screen! Know what I mean? :-)