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January 3, 2019
Answered

Mail Issue

  • January 3, 2019
  • 2 replies
  • 360 views

We are a enterprise & we are using windows 10 HP-laptop in those laptop when we open Adobe Reader 11.0 it shows some error that I have attached as a image please help us ASAP

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    Correct answer jane-e

    Hi,

    Adobe stopped support for Reader XI on October 15, 2017 and it no longer gets security or any other updates. You might try updating to the free Reader DC to see if that fixes the issue.

    Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Blog

    ~ Jane

    2 replies

    jane-e
    Community Expert
    jane-eCommunity ExpertCorrect answer
    Community Expert
    January 3, 2019

    Hi,

    Adobe stopped support for Reader XI on October 15, 2017 and it no longer gets security or any other updates. You might try updating to the free Reader DC to see if that fixes the issue.

    Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Blog

    ~ Jane

    try67
    Community Expert
    Community Expert
    January 3, 2019

    Why are you using such an old version of Reader?