Missing ACE.dll file

[jeffreyf17383783]

Acrobat won't open. Adobe tells me I have the most recent version of App. but "missing ACE.dll file" error keeps coming up preventing loading. Have downloaded App multiple times without any success. Can't seem to find a "fix-it" website that my security App will allow me to open.  Any ideas?

[try67]

What version of Acrobat? What's your OS version?

[tamaraa4053436]

Office 365

[John T Smith]

IF that is a Microsoft problem, Search http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime

[Facebook5050]

Adobe Pro 8.1

Windows 7

[Test Screen Name]

Acrobat 8.1 is not the most recent version of the app. It’s over 10 years old. Tip: do NOT uninstall it, reinstalling is now impossible and it cannot be made to work. 

[tnward]

This has not been answered and I have the same issue with a user.

[andrew.safaie]

I had around 15 PC's at work come up with this error today. I had to repair each of the installations and that seemed to work. Wonder why this message showed up all of a sudden.

[bryanw90362463]

Malwarebytes picked up the dll on our pc's.  I restored it, updated to latest db, re-scanned the affected dll and it came back clean.