Missing font package

Community Beginner ,
Aug 09, 2018 Aug 09, 2018

Copy link to clipboard

Copied

I have a pdf file that requires a font package. Allowing Acrobat to take me to the url to download the font package results in a broken link.

http://cgi1.adobe.com/special/acrobat/pluginfinder/pluginfinder.cgi?type=LangPkg&name=Extd&os=Win&ve...

Could anyone give me some guidance on how to get the font package?

Thanks.

Views

14.9K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 09, 2018 Aug 09, 2018

Hello Johnc,

We're sorry for the trouble you have while installing the Font pack for Adobe Reader DC. Please use the following links to download and install the Font pack for Adobe Reader DC:

Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

What is the current dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

...

Likes

Translate

Translate
Adobe Employee ,
Aug 09, 2018 Aug 09, 2018

Copy link to clipboard

Copied

Hello Johnc,

We're sorry for the trouble you have while installing the Font pack for Adobe Reader DC. Please use the following links to download and install the Font pack for Adobe Reader DC:

Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

What is the current dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

Is it a Mac or Windows machine?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 10, 2018 Aug 10, 2018

Copy link to clipboard

Copied

Hi Anand Sri,

I am using Adobe Acrobat Reader DC version 2018.011.20055.

I installed the font pack, however, when I open a PDF file that uses that

font pack, Adobe Acrobat Reader DC crashes. I have the same problem with

multiple files.

Thank you.

Best regards,

John

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 10, 2018 Aug 10, 2018

Copy link to clipboard

Copied

Re-installing Adobe Reader seems to have fixed the crashing issue. Thanks.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 22, 2021 Jun 22, 2021

Copy link to clipboard

Copied

LATEST

Dear AnandSri,

 

The attached link seems broken, is there any updated links?

 

thanks!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines