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ms-ad folder (PDF)

Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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Hi, 

Every time when i open a PDF file, is created a folder with name .ms-ad under profile user folder. This folder dont have any file inside.

If i deleted this folder, when i open a new PDF file this folder is created again.

Anyone knows what this folder is or why this folder is always created?

Thank You

Daniimage (3).png

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General troubleshooting

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Community Expert ,
Dec 21, 2021 Dec 21, 2021

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Does you use Microsoft active directory?

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Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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Hi Bernd, 

Yes, we use it.

But this situations we just looked a fews weeks ago...

Thank You

Dani

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Community Expert ,
Dec 21, 2021 Dec 21, 2021

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Try a forum of Microsoft. 

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Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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Ok, 

I will try this way.

But any hint why this happend only with PDF files?

Thank You

Dani

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New Here ,
Dec 21, 2021 Dec 21, 2021

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Debido a una consulta a Adobe días atrás me han estado enviando mensajes en reiteradas ocasiones y en gran cantidad a mi correo diariamente lo que se ha convertido en una molestia, agradeceré revisar su sistema que seguramente se a producido un tipo de error, gracias.

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Hi, 

I reported this situation in MCSFT forums but no news ate this point. This situation only occurs when open Adobe PDF files. This behaviour is definitily associated with Adobe Products, no any products create this folder. 

Please, can you investigate further?

Thank You

DG

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LEGEND ,
Mar 15, 2022 Mar 15, 2022

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What software is opening the PDFs?  If it's Acrobat Reader, please read the exact version number from About.

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Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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Hi, 

Using Adobe Reader DC:

Continuois Release: 2022.001.20085

File Version: 22.001.20085.0

Version AGM: 4.030.00116

Version CoolType: 5.017.00009

Core version: 22.256

JP2K Version: 2.000.00004.50016

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New Here ,
May 22, 2023 May 22, 2023

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LATEST

This bug still exists in 2023. Only way to stop it is to disable Protected Mode. It may make security problems.

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