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My account is in English, but lately documents come up in Spanish

New Here ,
Aug 05, 2024 Aug 05, 2024

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My account is in English, but lately documents come up in Spanish and it wont give me the option to change it. I live in Costa Rica so I guess I am being geotagged (which I hate incidentally) but there is no option to change it to English Under "idiomas" languages, it says spansih, or same as operating system  (which was in spanish but I changed most of it to english ) or one other option that I am not sure what it means...HELP, I need it back in English  My account here is noted as English by the way...

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Community Expert ,
Aug 06, 2024 Aug 06, 2024

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Acrobat Reader can't translate documents.

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New Here ,
Aug 06, 2024 Aug 06, 2024

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Thedocuments are NOT in Spanish, Adobe seems to bring them up that way due to geotagging....??

 

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Community Expert ,
Aug 06, 2024 Aug 06, 2024

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Impossible. The only thing that might be happening is that the documents contain a script that identifies the language of the application and changes what it displays based on that, so if the application is in Spanish it will show a layer that contains Spanish text. But that is very unlikely, and can be easily tested: Disable JavaScript (under Preferences - JavaScript), then open the file again and see if it appears any differently.

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Community Expert ,
Aug 06, 2024 Aug 06, 2024

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The language of the account (or the application) has nothing to do with the language of the documents you're viewing...

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