Skip to main content
J
Jesse34202441qf6w
Participant
December 12, 2023
Question

My prints come out blurry on the downloaded acrobat app but on chrome they print high quality why?

  • December 12, 2023
  • 1 reply
  • 1558 views

I have downloaded Adobe Acrobat reader and when I save PDF's from the internet to print and open them on the app they come out blurry and not full quality, however when I open the PDF on the browser (google chrome) and print from there it is high quality and comes out crisp.
Why would this be and what settings would I have to change on the app to stop them being printed blurry?

 

Thanks in advance.

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    December 12, 2023

    Hi @Jesse34202441qf6w 

     

    Hope you are doing well and thanks for reaching out.

     

    What happens when you try to open these saved PDF files on the Acrobat Reader application? Are they visible?


    What is the version of the Acrobat Reader you are using? To check the version, go to Help > About Acrobat and make sure you have the recent version23.06.20380  installed. Go to Help > Check for updates and reboot the computer once and try to repair the installation from the help menu (Win Only) and see if that works.

     

    Please check for any missing/pending updates for the printer driver and firmware and try updating them, too, and check. You may also try to remove the printer driver, reboot the computer, and reinstall them from the manufacturer's website and see if that works.

    Please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that helps.

     

    ~Amal

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices