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No Barcode - Windows

New Here ,
Jun 01, 2017 Jun 01, 2017

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Filling out Canada visa tourist form.

When pressing 'validate' button, form validates ok,  HOWEVER:

Adobe will not generate the barcodes required.

Form is rejected by Canada website.

IMM5257B_1.pdf

Tried using the MAC fix of downgrading to previous version of Adobe Acrobat- No joy.

Wants serial number.  Can not finish install.

Canada website says to upgrade to latest version of Adobe- I have- DC.

(it is what I was originally using in the first place.)  I have run the Adobe upgrader.- No Joy.

I have completely deleted and reinstalled Adobe- No Joy.

My Java is up-to-date.

Absolutely at my wits end.

*Humble* appeal to Community Members for Help!

OS Name Microsoft Windows 10 Home

Version 10.0.14393 Build 14393

Other OS Description  Not Available

OS Manufacturer Microsoft Corporation

System Name BENJAMINASUS

System Manufacturer ASUSTeK COMPUTER INC.

System Model N550JK

System Type x64-based PC

System SKU ASUS-NotebookSKU

Processor Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. N550JK.207, 8/11/2014

SMBIOS Version 2.7

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Mobile

Secure Boot State On

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "10.0.14393.206"

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correct answers 1 Correct answer

Community Expert , Jun 02, 2017 Jun 02, 2017

Try installing the earlier version of Reader, not of Acrobat. You can get Reader XI from here:

Adobe Acrobat Reader DC Install for all versions

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Community Expert ,
Jun 02, 2017 Jun 02, 2017

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Try installing the earlier version of Reader, not of Acrobat. You can get Reader XI from here:

Adobe Acrobat Reader DC Install for all versions

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New Here ,
Jun 04, 2017 Jun 04, 2017

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try67,

Thanks very much for your reply!

I had to completely uninstall my adobe products, then re-install Reader.  It finally WORKED.

Canada Visitor Visa form file (validated w/barcode) was accepted by their system.

Again, very Much Thanks.

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New Here ,
Jun 08, 2023 Jun 08, 2023

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I have the same issue, just I have Windows 10 Pro. 

I erased my adove and installed the reader on your link, but barcodes still do not appear

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

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In what file? Share a link, please.

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New Here ,
Apr 07, 2024 Apr 07, 2024

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Hello,
I'm running windows 11 64 bit
Downloaded and freshly installed Adobe Acrobat Reader from the link
File name is same as IMM5257B_1.pdf
File is validated but no bar codes are shown.

 

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