No longer able to change scale ratio on Acrobat Reader

Forum|Forum|1 year ago
May 9, 2024
14 replies
37343 views

In the past, when I have wanted to change the scale ratio in Acrobat Reader, I would select the measuring tool and then right-click on my document to get a menu from which I would select "change scale ratio."

Starting this week, the "change scale ratio" option disappeared from the right-click menu. Screenshot below of the menu I get when I right-click.

Is anyone else running into this problem? MacOS Sonoma 14.4.1, Acrobat Reader v2024.002.20736.

Correct answer dylan_6790

turn off "Use Scale and Units from Document (when present) under Preferences - Measuring (2D)

Worked for me

Show previous replies

L

Le morne373984847y4a

New Participant

Under file you have a end new adobe acrobat experience which takes you back to the old version, which works

F

francobones

New Participant

Yes, under file it says disable new acrobat reader and it works fine after that.

D

David373280485i38

New Participant

I've had the same problem. It's related to the latest version. Go to File and choose Change to Previous Version (or words to that effect). Do not agree to any future updates.

A

Andrew37285438ffmiAuthor

Participating Frequently

@David373280485i38 can you share a screenshot? Not seeing anything like changing to a previous version in the file menu. See below.

J

Jeremy373687712ev0

New Participant

I'm having the same problem, and running the same OS and same verions of Adobe Acrobat as the OP (Andrew37285438ffmi). I also do not see "Change to Previous Version" under the File menu. @David373280485i38 or @Brian37295717y4zh, if you're using MacOS, can you please show us where to find this option?