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peters26128322
Participant
July 12, 2018
Answered

No pdf preview in Windows 10 Explorer anymore

  • July 12, 2018
  • 3 replies
  • 11234 views

Since a bit more than a week, suddenly in Windows 10 Explorer preview, pdf's don't show up anymore.

What can I do to get them displayed again?

Many thanks in advance for your help.

This topic has been closed for replies.
Correct answer AnandSri

Hello Peters,

We're sorry for the trouble you had with PDF preview, please check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

Repair the installation files of Adobe Reader from help>repair installation, reboot the machine and see if this makes any difference.

Navigate to Adobe Reader's Preferences and disable the Protected mode from Edit>Preferences>Security(Enhanced).

Note: Disabling the Protected mode is only for testing purpose, please enable it back.

If the issue still persists, please use Acrobat cleaner tool to remove Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and install the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

3 replies

E
Edna0101
Participant
August 19, 2020

Hai

I'm sorry but it did'nt work for me. still dont see my preview pdf file

 

arlenew64314599
arlenew64314599
Participant
January 28, 2020

Thank you ever so much, Anand! The repair worked and my previews are now working again.

Thank you so much! Now, if I can only get my Windows 10 to open PDFs with my Adobe Acrobat 9 Pro, I'll really be happy; But for now, preview works and I am thrilled! Thanks again.

Arlene

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
July 13, 2018

Hello Peters,

We're sorry for the trouble you had with PDF preview, please check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

Repair the installation files of Adobe Reader from help>repair installation, reboot the machine and see if this makes any difference.

Navigate to Adobe Reader's Preferences and disable the Protected mode from Edit>Preferences>Security(Enhanced).

Note: Disabling the Protected mode is only for testing purpose, please enable it back.

If the issue still persists, please use Acrobat cleaner tool to remove Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and install the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

P
peters26128322Author
Participant
July 14, 2018

Thank you so much, Anand!

Repair worked.

Couldn't find out however on the message page how to mark this answer as

correct

Kind regards,

Heinz-Peter Sebregondi

Am Fr., 13. Juli 2018 um 15:42 Uhr schrieb AnandSri <

forums_noreply@adobe.com>:

No pdf preview in Windows 10 Explorer anymore created by AnandSri

<https://forums.adobe.com/people/AnandSri> in Acrobat Reader - View the

full discussion <https://forums.adobe.com/message/10499729#10499729>

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