• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

no puedo crear cuadro para firmar digitalmente.

New Here ,
Mar 02, 2023 Mar 02, 2023

Copy link to clipboard

Copied

Al intentar firmar un documento con un certificado digital, al hacer el primer clic para crear el cuadro donde irá el certificado, sale un mensaje diciendo que dice "No se ha creado ningun firma. para firmar el documento, mantenga pulsado el botón del ratón y arrastre el área del documento donde desea que aparezca la firma.", que es justo lo que quiero hacer, pero no me deja.

alguna idea? 

windows 11, reinstalado adobe acrobat, limpiado las ficheros de AppData...

gracias

TOPICS
Security digital signatures and esignatures

Views

474

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

Copy link to clipboard

Copied

LATEST

Hi @BIDAO24988326et97,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

Would you mind sharing the issuer of the certificates you want to use? This could be with the certificate ID you are trying to use.

 

Also, you might try repairing the installation of your application once to check. To do so, go to Help-> Repair Installation.

 

Look forward to hearing from you.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines