No smooth scrolling in single page continuous view

[btnymu]

Recently, not sure how long ago, Adobe Reader DC started occasionally not giving me smooth scrolling when viewing multipage documents. I have Adobe DC reader set in my preferences, in the Page Display section on the left, to have Single Page Continuous be my view.

Now SOME files will scroll smoothly--I will see the bottom of page 2 at the top of my screen, and at the same time, I get the top of page 3 towards the bottom of my screen. This is the default behavior that I want all the time. But some times (I think with PDFs that I"ve downloaded, this problem arises most or all of the time) the pages will scroll hard, and move a page at a time.

Is there any way to ensure that I get smooth scrolling all the time?

[AkanchhaS]

Hi there!

Sorry to hear about the trouble.

We apologize for the delay in response to your query. Are you still experiencing the same error or managed to find the solution?

What is the current version of Adobe Reader you are working currently? Open Reader>Help>Check for update

To improve performance, make sure you have got the latest patch installed: DC Release Notes — Release Notes for Acrobat DC Products 

If it still doesn't get better, then you may use the cleaner tool to remove app: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and do the fresh installation: Adobe Acrobat Reader DC Install for all versions

Let us know if it still not resolved.

Thanks,

Akanchha