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A
abhi.ces
Participant
May 17, 2020
Answered

No text can be seen in dialogue box.

  • May 17, 2020
  • 1 reply
  • 1493 views

Hi there,

I am facing a problem adobe reader that on opening a file i am unable to see any text in the tool bar on right side even on exiting the pdf file confirmation message pops up but no text can be seen.

I have installed it twice by downloading it from official site and also checked the updates but still the problem is not sorting out. 

I am also attaching some screenshots of problem.

Please help.

I am using it on windows 10 pro.

This topic has been closed for replies.
Correct answer Ayush__Jain

Hi,

 

For the Text not visible in your application, can you please check if you have Segoe UI font available on your machine.

Here is how we can check that :

1) go to C:\Windows\Fonts

2) see if "Segoe UI" is available in the list of fonts.

 

If not, I would request you to please install this particular font on your machine and then give it a try.

 

Thanks

Ayush Jain

 

1 reply

Ayush__Jain
Adobe Employee
Ayush__JainCorrect answer
Adobe Employee
May 18, 2020

Hi,

 

For the Text not visible in your application, can you please check if you have Segoe UI font available on your machine.

Here is how we can check that :

1) go to C:\Windows\Fonts

2) see if "Segoe UI" is available in the list of fonts.

 

If not, I would request you to please install this particular font on your machine and then give it a try.

 

Thanks

Ayush Jain

 

    A
    abhi.cesAuthor
    Participant
    May 19, 2020

    its available

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