Not possible to upload an image when crating a new signature

Forum|Forum|4 months ago
October 11, 2025
1 reply
117 views

When i try to create a new signature there is an option where i can upload an image file.

But when i'll select a png or jps file, only pdf is allowed.

For me this looks like a bug in Acrobat Reader on OSX.

creative explorer

Community Expert

@leanworks0046 what version of Acrobat and MAC OS are you on?

This issue might be tied to a recent update or a glitch in how the file picker is configured on your system. As a workaround, you could try using the web version of Acrobat or test the same process on a different device to see if the image upload works there. Also, make sure your Reader is fully updated

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leanworks0046Author

Participant

@creative explorer Im on OSX 15.6.1 and Acrobat Reader 2025.001.20756
Was a fresh installation of the reader. So i would say it's up to date.
I'll test it on anaother mac tomorrow. 🙂

creative explorer

Community Expert

@leanworks0046 I tested it on my work computer, and it was fine. Using an Apple M2 Max OS 15.7.1 — did you try on a diffrent MAC?

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