NOT SHOWN FULL PAGE

[기성이59121064]

Hi

I use Acrobat Reader DC()

Problem is I can't see it full page.

When I open the file, pop up the 'The dimensions of this page are out-of-range. Page content might be truncated.' comment.

And first pic is opening the pdf via Xchange viewer and second pic is opening the same pdf file via Reader DC

You can check under column bar(red box at second pic) and the end of the right side page(green box) via using Adobe Reader DC picture.

Please help me, how to set up the tool or can see it.

Thanks

[Test Screen Name · Accepted solution]

What are the dimensions of the page? Maximum is 5040mm in Adobe software.

[기성이59121064]

Thank you for your answer.

Page dimension is around 5400mm. That's why it doesn't work well.

But my customer create this file, so I couldn't modify.

If you have some ideas for solving this problem? or I have no chance to check the file?

Thanks

[Test Screen Name]

Fix the file, tell the customer it is unsuitable for your needs. This limit has been in place for almost 20 years and won't be changed.

[기성이59121064]

OMG...

fix the file?

Seriously I need your help, you mean, I can modify this file in Pro or Reader ? Or When customer create the file, limit the dimensions less than 5040mm ?

[try67]

Yes, when they create the file they need to change the page dimensions.

[기성이59121064]

Thanks a lot.

It's exceed my authority.....