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RMTD_IT
Participant
March 20, 2018
Answered

Office 365 OneDrive for Business Online with Asian and Extended Language Pack

  • March 20, 2018
  • 1 reply
  • 747 views

I'm trying to use Office 365's OneDrive through Internet Explorer to open a PDF that requires the Asian and Extended Language Pack.  I have downloaded and installed the Language Pack successfully.  I can open the PDFs in question using Adobe Reader DC, and I can use Internet Explorer to open the PDFs from the original website they came from.  However, when I try to open them using Office 365's OneDrive through Internet Explorer I receive an error message that seems to reflect that the Extended Language Pack isn't being utilized.  It states

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the

Adobe Reader installed or your viewing environment may not be properly configured to use

Adobe Reader.

For information on how to install Adobe Reader and configure your viewing environment please

see http://www.adobe.com/go/pdf_forms_configure.

I believe this is because OneDrive is trying to use Microsoft's PDF or Word online program.  Therefore, Adobe can't tell Microsoft to use Adobe's Language Pack that the PDF requires.  So, it's not really Adobe's issue.  The goal was to allow multiple users to edit the PDF online at the same time using OneDrive for Business.  I just wanted to make sure I'm not overlooking anything.  Is there a way for me to accomplish this using OneDrive with the Language Pack?

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Correct answer try67

As you said, this has nothing to do with Adobe. You should ask this question over at the Microsoft forums.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
March 20, 2018

As you said, this has nothing to do with Adobe. You should ask this question over at the Microsoft forums.