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On launch of adobe reader, the blank white window keeps on loading on mac

New Here ,
Jul 28, 2023 Jul 28, 2023

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I get attached window on launch of adobe reader, i cannot quit it or use the app. i have to force quit to relaunch. any idea what this window is loading and how can i suppress it.

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Crash or freeze , General troubleshooting , Mac

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Adobe Employee ,
Jul 28, 2023 Jul 28, 2023

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Hi @SiddhiDesai 

 

Thanks for reporting this to us. 

Is this a new installation? We assume you are getting this screen after launching the application.

Could you please try changing the following settings 

 Check if this makes a difference.

 

Thanks,

Akanchha 

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