On launch of adobe reader, the blank white window keeps on loading on mac

Question

I get attached window on launch of adobe reader, i cannot quit it or use the app. i have to force quit to relaunch. any idea what this window is loading and how can i suppress it.

AkanchhaS8194121 · Answer

Hi @SiddhiDesai

Thanks for reporting this to us.

Is this a new installation? We assume you are getting this screen after launching the application.

Could you please try changing the following settings

Sect Acrobat Reader as the default application manually. https://www.adobe.com/acrobat/hub/how-to-change-your-default-pdf-viewer.html
Disable new Interface
Click on the hamburger icon in the upper left corner.
Click on Disable New Acrobat

Check if this makes a difference.

Thanks,

Akanchha

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