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A
Anonymous
April 24, 2017
Question

Outlook 2010 PDF preview not working

  • April 24, 2017
  • 3 replies
  • 26986 views

when i get faxmessage.pdf i can't see because the problem in "pdf preview handler"

what to do?

This topic has been closed for replies.

3 replies

tadefae
tadefae
Participant
April 4, 2019

Internet Explorer -> Tools -> Internet Options - Connections tab - LAN settings - Uncheck "Automatically detect settings"

Close IE, close outlook and go back into outlook.

I don't know why this works.

Adorobat
Adorobat
Participating Frequently
February 27, 2018

Hi regar brians

Could you please check if PDF preview is enabled under Reader's preferences- launch Reader > click Edit > Preferences > General > check the box next to "Enable PDF thumbnail previews in Windows Explorer" > click OK and try again.

Make Adobe Reader DC as a default PDF viewer for PDF files using the steps given in the links below:

https://support.microsoft.com/en-us/help/18539/windows-7-change-default-programs

Associate PDF files to always open in Acrobat or Reader on Windows 10

Also, enable PDF Preview handler in Outlook if you haven't already following the steps given here: Preview Handler Error in Outlook 2013

Reboot the machine and check.

Thanks,

Shivam

    Meenakshi Negi
    Meenakshi Negi
    Legend
    April 24, 2017

    Hi har52513472,

    As you experiencing a problem with PDF preview handler, please let us know the application you are using to view the PDF.

    If you are using Adobe application, could you please try the steps provided here on these thread with the similar issue:

    Adobe PDF preview handler error after install Reader XI

    MS Outlook - Problem with Adobe PDF Preview Handler (Review and Comment) 

    Could you please share the dot version of the Adobe application and OS installed on your system.

    Also, share the screenshot of the exact error message you get.

    Regards,

    Meenakshi

    A
    Anonymous
    April 27, 2017

    The above solution did not help.

    The problem occurs only in PDF files that are entered as an e-mail

    PDF files attached to an email have no problem displaying them

    the dot version of the Adobe application and OS installed on my system

    adobe acrobat reader dc 2017.009.20044

    2017-04-24 16:30 GMT+03:00 meenakshin83966505 <forums_noreply@adobe.com>:

    Outlook 2010 PDF preview not working created by meenakshin83966505

    <https://forums.adobe.com/people/meenakshin83966505> in Acrobat Reader

    - View the full discussion

    <https://forums.adobe.com/message/9474222#9474222>

    A
    Anonymous
    May 14, 2017

    Hello, I am having the same problem with Windows 10, 64-bit. With Windows 7 no problem. In Outlook 2007 I cannot preview pdf's attached to the e-mails. Also in Internet explorer happens the same even I have active the preview panel.

    I have installed the Adobe Reader DC, version 2017.009.20044 and Adobe Acrobat 9 Pro.

    I have tried the solution suggested above MS Outlook - Problem with Adobe PDF Preview Handler (Review and Comment)

    but it did not work.


    The solution: Outlook stops preview when the temporary file folder is

    reached.

    Empty the folder and it will go back to work.

    Good luck

    2017-05-13 4:50 GMT+03:00 regar <forums_noreply@adobe.com>:

    Outlook 2010 PDF preview not working created by regar

    <https://forums.adobe.com/people/regar> in Acrobat Reader - View the

    full discussion <https://forums.adobe.com/message/9512748#9512748>

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