Outlook 365 - Previewer not installed

[defaultcqsfd6u3j65r]

New installation of  Windows 10 and Office 365

Message is

"This file cannot be previewed because there is no previewer installed for it"

Have noticed that there is no Adobe previewer listed in the attachment handling options.

Cannot preview PDFs unless I revert to alternate PDF viewer like Nitro etc.

Have latest software and all updates from Windows, Office 365 and  DC Reader installed

Any thoughts....

[Monica r5EDB]

Apply
For previewer.

[defaultcqsfd6u3j65r]

???

[defaultcqsfd6u3j65r]

Anyone ??

Bueller...Bueller....Bueller....

[Meenakshi Negi · Accepted solution]

Hello,

Sorry for the delay in response.

Please try removing the application using the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) and reboot the machine once.

Then reinstall the application from the following page: https://get.adobe.com/reader/enterprise/

Let us know if the issue still occurs.

Thanks,

Meenakshi

[defaultcqsfd6u3j65r]

Nope,

Did not work...

[defaultcqsfd6u3j65r]

Did it a second time and has fixed the issue  - Thank you

[Zair98A4]

Brilliant solution. Thanks

[Rupee]

After trying so many fixes, the one suggested by @Meenakshi Negi worked a treat. However, after less than 24 hours, my Adobe did an automatic update and the problem returned 😞

Is there a more permanent fix that anyone has found?

[jeffd48873535]

I performed a repair of Acrobat Reader and the previewer option became visibile after restarting Outlook.