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sADzgxfhjkmhngbfvc
sADzgxfhjkmhngbfvc
Participant
October 19, 2018
Question

Page Up/Down Arrows Moving Around. How to Stop It?

  • October 19, 2018
  • 1 reply
  • 7919 views

Latest update moves page up/down arrows around based on page number/name length. Is there a way to stop them from moving around?

Is this an oopsy on Adobe's part that'll get patched?

See .gif file below showing the problem. System Info below that.

https://thumbs.gfycat.com/GenerousRingedJaguar-size_restricted.gif

Windows 7 Professional SP1

Intel Xeon CPU E5-2643 0 @ 3.3GHz 3.3 GHz

16GB Ram

64-Bit OS

Acrobat Reader DC Version (19.008.20074)

Message was edited by: Carson Bellamy Added Acrobat Reader Type and version.

1 reply

AnandSri
AnandSri
Legend
October 22, 2018

Hello there!

We're sorry for the trouble you had with Adobe Reader, please install the latest patch of Adobe Reader version 2019.008.20080 from help>check for updates, or manually from 19.008.20080 Optional update, October 22, 2018 — Release Notes for Acrobat DC Products

Reboot the machine and see if that helps.

Is it specific to one PDF or with all the PDF files?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

sADzgxfhjkmhngbfvc
sADzgxfhjkmhngbfvcAuthor
Participant
October 23, 2018

I've installed Adobe Reader version 2019.008.20080 and rebooted. The problem persists.

I've tested it with other files and the result is the same. Any files with long page numbers moves the up/down arrows as the pages change.

AkanchhaS8194121
AkanchhaS8194121
Legend
December 1, 2022

I'm not saying that this won't work. It's just a work-around. It's not a serious solution to what is clearly a UI/UX oversight that's persisted for 4 years. Of course, after 4 years dealing with the same silly issue, it's clear that this is the only "solution" we're going to get. Adobe only made like $15B gross profit last year though, so I can understand their hesitancy to dip into their meager funds to properly staff the Acrobat dev team and generally care about the experience of their paying users.


Hi @David27350548ybk1 @Kristine27354599fxtb 

 

Sorry to hear that issue persists.

This is not the intended behavior, as the Page up and down arrow should work as expected. 

Please share your current version of Acrobat Reader and, if possible, share any sample file causing this trouble.

 

Thanks,

Akanchha 

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