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sADzgxfhjkmhngbfvc
sADzgxfhjkmhngbfvc
Participant
October 19, 2018
Question

Page Up/Down Arrows Moving Around. How to Stop It?

  • October 19, 2018
  • 1 reply
  • 7919 views

Latest update moves page up/down arrows around based on page number/name length. Is there a way to stop them from moving around?

Is this an oopsy on Adobe's part that'll get patched?

See .gif file below showing the problem. System Info below that.

https://thumbs.gfycat.com/GenerousRingedJaguar-size_restricted.gif

Windows 7 Professional SP1

Intel Xeon CPU E5-2643 0 @ 3.3GHz 3.3 GHz

16GB Ram

64-Bit OS

Acrobat Reader DC Version (19.008.20074)

Message was edited by: Carson Bellamy Added Acrobat Reader Type and version.

1 reply

AnandSri
AnandSri
Legend
October 22, 2018

Hello there!

We're sorry for the trouble you had with Adobe Reader, please install the latest patch of Adobe Reader version 2019.008.20080 from help>check for updates, or manually from 19.008.20080 Optional update, October 22, 2018 — Release Notes for Acrobat DC Products

Reboot the machine and see if that helps.

Is it specific to one PDF or with all the PDF files?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

sADzgxfhjkmhngbfvc
sADzgxfhjkmhngbfvcAuthor
Participant
October 23, 2018

I've installed Adobe Reader version 2019.008.20080 and rebooted. The problem persists.

I've tested it with other files and the result is the same. Any files with long page numbers moves the up/down arrows as the pages change.

D
David27350548ybk1
Participating Frequently
December 2, 2022

Hi @David27350548ybk1 @Kristine27354599fxtb 

 

Sorry to hear that issue persists.

This is not the intended behavior, as the Page up and down arrow should work as expected. 

Please share your current version of Acrobat Reader and, if possible, share any sample file causing this trouble.

 

Thanks,

Akanchha 


I have a continuous release Version 2022.003.20282.

Any file works fine. Just open a multi page file. Tools > Organize Pages > Right-Click any page > Page Labels. Now you can make some page labels of differing length and save the file. When you try to page up/down through the document, the page up/down controls will move around based on the length of the page lable.

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