Paid Acrobat Pro missing prepare form tool

New Here ,
May 24, 2022 May 24, 2022

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I have a paid subscription that includes Adobe Acrobat DC Pro. I am on the desktop app and do not have access to the "Prepare Form" tool. Overall, these are the only tools I have:

Tools.png

 

How do I fix this and get access to the other tools?

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How to , PDF forms , Windows

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Adobe Employee ,
May 26, 2022 May 26, 2022

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Hi @Dylan2458733093t4 

 

Make sure that you are using the Acrobat DC app and not the Acrobat Reader DC.  You can confirm the name from the upper left corner. If it is Reader DC then install the Acrobat DC from this link :

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Thanks,

Harsh

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New Here ,
May 26, 2022 May 26, 2022

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Thanks for that tip. When I click on "Adobe Acrobat DC" to open the program, it opens, but says "Adobe Acrobat Reader DC" at the top left. I even tried uninstalling Adobe Acrobat Reader. Once I uninstalled it, when I open "Acrobat Pro," it still says "Adobe Acrobat Reader" in the top left and I have no option to "Prepare Form"

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