Copy link to clipboard
Copied
Can anyone open this US Government I-9 file https://www.uscis.gov/system/files_force/files/form/i-9.pdf?download=1 ?
Everytime I, or anyone I know, tries to open it Adobe Reader DC crashes with reference to EScript.api
Hi all,
Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.
More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-11-2017.html
Please try it out and let us know your feedback.
Thanks!
-ashu
Copy link to clipboard
Copied
This is a bug of the latest version from Acrobat Reader DC.
Copy link to clipboard
Copied
When Will they be fixing this bug? Also, I had this same problem with XI and upgraded to DC to try an work around it with no success.
Copy link to clipboard
Copied
Hi Oritsky​
We are aware of this issue introduced by our latest update. We are working on a fix/resolution soon, and will keep you posted.
Thanks,
-ashu
Copy link to clipboard
Copied
What's the ETA for the fix?
Copy link to clipboard
Copied
Hi all,
Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.
More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-11-2017.html
Please try it out and let us know your feedback.
Thanks!
-ashu
Copy link to clipboard
Copied
Updated this morning to version 17.012.20095 and it has fixed our issue with the i9 form.