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Participant
April 26, 2018
Answered

PDF Error Message

  • April 26, 2018
  • 1 reply
  • 2271 views

I am trying to upload a PDF that I downloaded from an internet site to our own website.  When I try to do so - and download from our site I get this error message:

I can see the PDF on my computer - I have Adobe Reader installed - why can't I see if from the front end of my website?

    This topic has been closed for replies.
    Correct answer ~graffiti

    Looks like you are trying to open the pdf in a web browser. Be aware that many web browsers use their own pdf viewer which can cause this "error" message. This mostly happens to dynamic forms (basic pdf files are normally fine). The only way around it is to download the pdf without trying to open in the browser then open in Reader.

    1 reply

    ~graffiti
    ~graffitiCorrect answer
    Legend
    April 26, 2018

    Looks like you are trying to open the pdf in a web browser. Be aware that many web browsers use their own pdf viewer which can cause this "error" message. This mostly happens to dynamic forms (basic pdf files are normally fine). The only way around it is to download the pdf without trying to open in the browser then open in Reader.