PDF file is not being saved : Print - Adobe PDF Converter

[SpectraSoumya]

Hi,

I'm facing a strange trouble with Adobe PDF Converter. Any lead to fix would be greatly helpful.

I'm trying to Print a MS Word document into PDF using 'Adobe PDF Converter' at 'Printer' option. Evryhting is going fine without any error message. However, at the end of print, when I'm looking into the folder I chose during 'save as', I'm not seeing that the pdf file is created. I searched in my computer with the new file name but it apprears that it is nowhere there as well. It used to work some days back but strangely bugging me now. Pls help!

Windows 10 Pro 64 bit; Acrobat Reader DC - Version 2019.021.20049.

Thanks!

[Amal.]

Hi SpectraSoumya,

We are sorry for the delay and the trouble. Save to Adobe PDF is a PDF creation mechanism.

We can not create PDF using Adobe Acrobat Reader DC as its a freeware application with limited functionalities. 

To create the PDF you would need Adobe Acrobat DC. For more information on how to create the PDF you may please refer to the help article here: https://helpx.adobe.com/in/acrobat/how-to/create-pdf-files-word-excel-website.html

Let us know if you need more information.

Regards

Amal