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PDF greyed out and only shows content when you click on that section

New Here ,
Oct 01, 2018 Oct 01, 2018

Hi All,

I have been emailed a PDF, which opens fine! But all the information that has been added into the PDF does not show. All areas where writing has been added is blued out. However, when you click on each section where I know writing has been added, it will appear, only at the time of clicking on it. This sounds confusing and is hard to explain but I hope someone can help!
I have emailed this to other people to open up on different computers etc but it still does the same thing. Can someone please help. This is a very important university document. Thanks!

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correct answers 1 Correct answer

Community Expert , Oct 01, 2018 Oct 01, 2018

The file was probably corrupt when it was used in Apple Preview, or a similar non-compliant viewer.

Fixing it in Reader is a bit tricky, though... See:

Preview.app - Killer of PDF Files - KHKonsulting LLC

The practicalPDF Fix Form Utility

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Community Expert ,
Oct 01, 2018 Oct 01, 2018

The file was probably corrupt when it was used in Apple Preview, or a similar non-compliant viewer.

Fixing it in Reader is a bit tricky, though... See:

Preview.app - Killer of PDF Files - KHKonsulting LLC

The practicalPDF Fix Form Utility

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New Here ,
Oct 01, 2018 Oct 01, 2018

Thank you! This is helpful, however the person who sent this to me created the doc on a Mac, but I am opening it and on a PC. Is there a way I am able to fix this via my PC.

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Community Expert ,
Oct 02, 2018 Oct 02, 2018

Do you have Acrobat or just the free Reader?

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LEGEND ,
Oct 02, 2018 Oct 02, 2018
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This happens if the form was FILLED using Mac Preview. It is left damaged.

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