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Participating Frequently
September 2, 2025
Question

pdf invoice with blue color logo change color to green when I open it with adobe [Acrobat] reader

  • September 2, 2025
  • 1 reply
  • 488 views

I have a problem, several hours reading and testing with no luck

I have multiple invoices files in pdf format.
The original logo company is blue, when I open this pdf in any PC (tested with diferent pc), the result it's always the same:  
when I open the file with ADOBE [Acrobat] READER the logo change to green color (wrong color)
when I use adobe [Acrobat] reader, chrome, edge or other pdf viewers, I can see the file with the right color (blue)

I tested this in a lot of windows pc (i dont have any mac arround at this moment) the adobe [Acrobat] reader version is always the lastest (automátic updated)
thanks!

 

 

 

[ "Acrobat" added by moderator. Adobe is a company; Acrobat Reader is the application ]

 


1 reply

Community Manager
September 2, 2025

Hi @Charismatic_thinking6266,

 

Thanks for sharing the detailed description and screenshots. From what you describe, the color shift you’re seeing (blue turning to green in the logo) is related to how Acrobat/Reader 2025 handles color management for untagged RGB content. Earlier versions of Reader defaulted such content to sRGB, but the new release interprets it differently, which explains why the rendering doesn’t match what you see in browsers or other viewers.

 

Since you haven’t mentioned how these PDFs are being generated, that detail will be very important. If the PDFs are created without an embedded ICC color profile, Reader now applies stricter handling, and this can cause the difference you noticed.

 

You can try these checks:

 

1. Open Edit > Preferences > Page Display > Rendering in Reader and test disabling “Use 2D Graphics Acceleration.”

2. If possible, ask the person generating the PDFs to embed an sRGB ICC profile into the images or graphics. This usually ensures consistent rendering across apps.

3. Compare the same file in another PDF viewer — this helps confirm whether the issue is file-creation related or Reader-specific.

 

If you can share how the PDFs are produced (e.g., exported from Word, InDesign, ERP system, etc.), the community and product team can give you more specific guidance.



Best regards,
Tariq | Adobe Community Team | Meet Acrobat Studio

Participating Frequently
September 2, 2025

I have a new update

I' find and pc with an adobe reader outdated version 2021.007 and with this old version we dont have any color problem
so Im very sure that it is not a pc problem or file problem
thank

Community Manager
September 2, 2025

Hi @Charismatic_thinking6266,

 

Is it possible to share a couple of sample PDF files with us? 

If you can't share the file publicly, upload files to any cloud drive and share the link via private message. To send a private message, click on the envelope icon in the top right corner.  

 

~Tariq