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PDF preview not opening in my email client (Yahoo!)

New Here ,
Nov 11, 2020 Nov 11, 2020

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Any PDF's I received used to open without issue in my email (Yahoo!), until just the other day.  Not sure how to resolve.  I'm ok to download them, obviously, but much prefer to preview in the email window first.  How can I fix this please?  Running Windows 8.1 and also use Malwarebytes.

 

Thanks!

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Community Expert ,
Nov 11, 2020 Nov 11, 2020

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acrobat Reader forum.

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Community Expert ,
Nov 11, 2020 Nov 11, 2020

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[Moderator moved from Using the Community (forums) to Acrobat Reader.]

 

You should probably ask Yahoo mail about this.

 

Are you using the latest FREE Acrobat Reader to view, comment, print & sign PDF?
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Or the latest paid version of Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 05, 2023 Sep 05, 2023

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i have the same issue September 5, 2023.  and cannot find a solution

 

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New Here ,
Sep 05, 2023 Sep 05, 2023

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same issue in windows 11 with rogers yahoo web mail

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Community Expert ,
Sep 05, 2023 Sep 05, 2023

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@DdP,

Ask Yahoo.

 

I use Gmail.  I have to download the PDF file to my device and open it in Acrobat (my preferred PDF viewer).

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 06, 2023 Sep 06, 2023

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Me to cannot open anymore. I have Mac book pro, using Safari with yahoo mail 

 

what can I do?

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New Here ,
Dec 07, 2023 Dec 07, 2023

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The same thing for me, can't open a PDF in Yahoo ever since the upgrade on my I Pad....what do I do!

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Community Expert ,
Dec 07, 2023 Dec 07, 2023

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Ask Yahoo. As long as this is not related to Acrobat, there is nothing that this community can do for you. PDF files can be viewed with multiple viewers. The viewer does not need to be Acrobat.In your case it isn't Acrobat.

ABAMBO | Hard- and Software Engineer | Photographer

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