PDF preview not working in Explorer

New Here ,
Aug 25, 2020 Aug 25, 2020

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My PDF Viewer in Explorer stopped working a few weeks ago.  I have tried the following troubleshooting steps & they have not worked 1) Preview pane in Explorer turned on/off 2) Adobe reader "Enable PDF thumbnails previews" unchecked & re-checked.  3) uninstall/re-install  Adobe reader. 4) went to Adobe program file setting & selected run in "compatibility mode" forWindow 8.  5) prayed...

 

Nothing has worked - Anyone have any other suggestions?

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View PDF , Windows

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New Here ,
Sep 14, 2020 Sep 14, 2020

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Same problem here.  Preview of pdf files doesn't work in either File Explorer or with a third party file manager I have been using.

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New Here ,
Sep 15, 2020 Sep 15, 2020

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I too have the same problem and have tried all the above with no sucess, has anyone solved this?

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Community Beginner ,
Sep 17, 2020 Sep 17, 2020

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I also have the same problem. Started about a week ago.

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New Here ,
Sep 17, 2020 Sep 17, 2020

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Perhaps I shouldn't have posted here, but my problem is with Acrobat Pro DC and not Reader.  However, the preview issues just started with the latest Adobe update that was installed about a two weeks ago.  Thumbnails display fine in File Explorer, but in the preview pane I get the following error message: "This file can't be previewed."  BTW, I have the thumbnail setting selected in Acrobat preferences.

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New Here ,
Jan 12, 2022 Jan 12, 2022

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Same issue here. Did you end up getting it resolved? I believe I've tried every fix out there that I can find and still no luck.

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New Here ,
Jan 13, 2022 Jan 13, 2022

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I ended up changing my workflow to accomodate the problem, Ive just checked and it now works again in both Windows 10 Pro and Windows 11 "by default" ie Ive not ticked the box in Adobe Windows Explorer simply now gives me the preview on its own.

 

I do have Adobe Pro and Reader installed on Windows 11, but only Reader installed on Windows 10 Pro if that info helps. Good luck.

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New Here ,
Sep 22, 2020 Sep 22, 2020

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We have the same problem. They say this is not suported in Windows10 64bit.....Wenn is Adobe fixing this?

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New Here ,
Feb 17, 2022 Feb 17, 2022

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This site had a solution that worked for us.. 

 

Office 365 Apps for Enterprise with Adobe DC pro

Disabled:  Show preview handlers in preview pane

Reference Link:  https://www.guidingtech.com/fix-preview-pane-not-working-in-windows-10/#:~:text=1%201.%20Enable%20Pr...

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Community Beginner ,
Aug 25, 2022 Aug 25, 2022

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We're facing the same issue right now. Has anyone found a solution yet?
Windows Enterprise 21H2
Adobe Acrobat Reader DC 2022.002.20191 64-Bit

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New Here ,
Sep 26, 2022 Sep 26, 2022

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I'm using Acrobat Pro DC and this fixed it for me: 

Open Acrobat and select Help.

Click on 'Repair Installation' in dropdown menu.

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